At Profitofy, we strive to provide the highest quality educational content and services. By enrolling in our courses, you agree to the following refund policy:
1. General Refund Policy
- Refunds are not available after enrollment has been completed.
- Once you have accessed the course materials, including live or recorded sessions, we assume that you have accepted the quality and scope of the content.
2. Partial Refund Eligibility
You may request a partial refund only under the following conditions:
- Course Access Issues:
- If we cannot provide the promised recorded videos for the course, you may apply for a partial refund.
- Timeframe for Requests:
- The refund request must be made within 7 days of enrollment.
- Content Access Limit:
- Refunds will only be considered if you have accessed less than 20% of the course content.
3. Refund Request Process
To request a refund, follow these steps:
- Contact Support:
- Please email us at [email protected].
- Provide Enrollment Details:
- Include your order ID, course name, enrollment date, and a brief description of the issue.
- Processing Time:
- Refund requests will be reviewed within 5–7 business days, and eligible refunds will be processed to the original payment method within 10 business days after approval.
4. Non-Refundable Scenarios
Refunds will not be provided under the following conditions:
- If you have accessed more than 20% of the course content.
- If the refund request is made after 7 days from the enrollment date.
- If the issue arises due to personal technical problems, such as device compatibility or internet connectivity.
5. Contact Us
If you have any questions about this refund policy, please reach out to us:
Email: [email protected]